Disappointed

In the way a certain organization has been communicating with me about certain things. I am paying a significantly large amount of money from my paycheck each month for a certain service, and that service has not been happening for a few weeks. Today I received a bill for an extra service which was not communicated ahead of time (even though I would have done it anyway), but now that the service is over people are finally communicating with me about the service that already happened. So now I'm extra broke, and extra misinformed, and extra unhappy with the original service I was paying for. End rant. :)